Map decision points
Instrument each friction point where users choose to continue or quit. This reveals true objection layers.
INTERMEDIATE · 9 min read
Design conversion flows that produce interpretable intent signals and clean drop-off diagnostics.
Instrument each friction point where users choose to continue or quit. This reveals true objection layers.
Too short gives weak insight. Too long adds noise. Aim for focused stages tied to business hypotheses.
Compare drop-offs by audience, channel, and creative to isolate demand issues from traffic quality issues.
Usually 3 to 6 key intent steps are enough for decision clarity.
Track only events tied to hypotheses, not every click.